Conversation belongs to the customer

In June 2006 I wrote a paper entitled "Marketing Workflow" which discussed how full graphical control of processes could be added into Sage CRM. This was the first Sage CRM online article I wrote and the same day someone added a comment to the bottom of the article. Continue reading…

Posted in: CRM

Sources of funding available to small and medium businesses

As the number of unemployed continues to rise, the economic downturn has created a surge in self employment and business start ups across Britain. Well, if you can’t get hired – why not simply hire yourself? It would seem that the doom and gloom that dominates the UK business press is not enough to put [...]