Almost everything you do online and in the Cloud, will need a password. Passwords are the lock and key that keeps us secure from a shady underworld of identity thieves and internet highway men. We construct complex and difficult to crack passwords to secure our on-line lives.
You’re smart and savvy and you know your business inside out, but do you know your customers inside out? Getting to know your customers not only allows you to capture customer information and build up a more detailed picture of them, but should also help you to retain your customers’ business over the long term. So, what CRM software is right for you? How can you increase customer satisfaction? And what can you do to make customers feel special? We’ve recently produced a guide to improving customer loyalty and here our some of our ideas for making your customers feel special.
Now, some people thrive in a ‘networking environment’ – effortlessly floating between colleagues old and new, picking up business cards and drinks like this event is their single purpose in life. Managing to juggle nibbles, a glass of champagne and picking their next victim in one easy swoop.
Real Time Information (RTI) is a HMRC initiative to improve the accuracy of PAYE, reducing the need to send out corrections for overpayment or underpaying and the possibility of fraud.
When was the last time you said ‘thank you’? Sometimes it’s a thing we take for granted, yet the impact of saying it can be huge.
Like it or not, tax season is just around the corner. And as a small or medium UK business owner, this means that if you haven’t got your accounts in order, now is most definitely the time. We’ve created a guide to having a successful tax return season but I’ve covered some of our top tips here to help you.
Poor time management means that the average company of any size, in any sector, loses 20 days of work per person, per year. Getting in control of time saves money, increases productivity and directly contributes to a better bottom line. With that in mind, we asked an expert panel: What can you do to make more time in the day?
Big data is just that; huge sets of data that are constantly changing, which means that it’s really difficult to cajole into any meaningful form of information.
If 2011 was the year the world woke up to ‘cloud computing’ then 2012 is set to be the year that mobile shopping becomes the norm.
During a recent briefing our Managing Director asked “Are there any experts here?”, and was duly greeted by a wall of silence. The tumbleweeds rolling past held me back from raising my own hand, not one person was willing to claim that they are an expert.