Every business juggles multiple systems and spreadsheets and needs better control of it’s sales, marketing and customer service.
Spread sheets are a great tool. You can use them to create budgets, build lists and generate some basic reports. They will always have some role in an organisation but no matter how skilled or creative you are with spread sheets, they have their limits.
Guest blogger Anna Morrish speaks to Sniply Co-Founder Mike Cheng about improving communications across your business.
Do you use a customer relationship management (CRM) tool to Get Things Done?
Built personal touch points with customers into sales, marketing and customer service activities, and see social CRM improve the overall experience.
Our Sage CRM team have recently published their Top Tips for Effective Selling e-Book. Here they explain eight reasons why customer leads are out and contacts are in.
What’s your biggest priority for 2013? Find out some smart tips about how CRM can accelerate your marketing in 2013.
Find out all about Social CRM and why, in today’s business world you need it to form part of your marketing strategy.
The current economic situation has many a Sales Manager looking hopefully at the door for that Bluebird deal to come walking in and save them from this quarter’s shortfall. There has never been a more challenging time for greater pipeline visibility. Accurate forecast reporting, transparency in the pipeline and clarity overall, helps to drive the sales cycle efficiently through the sales process.
User adoption is often described as the greatest challenge in CRM. But should we accept this comment at face value? Or are there other challenges to successful CRM?